Terms, invoices, and every branch.

Qualified accounts can settle 14 or 30 days after delivery. To assess eligibility we need three company documents: NPWP, Akte Pendirian, and NIB. If terms are not available yet, you can still pay a deposit and settle the balance on delivery. We set terms account by account rather than applying one policy to everyone, so there is room to fit the arrangement to how your cash flow actually works.

When an order has to reach several sites, we treat each destination as its own delivery with its own Purchase Order. Our team handles the scheduling, packs and labels each shipment by destination, then issues a single invoice covering the whole order. We deliver across Jakarta, Tangerang, and the major regions of Indonesia.

We issue an official tax invoice for every transaction. Send your company NPWP details along with the order and the documentation is prepared at the same time, so your finance team is not left chasing it afterwards.

If a unit is confirmed faulty on arrival, we replace it one for one within 7 working days once it has been verified. Our after-sales team takes it from there: the documentation, the return authorisation, and getting the replacement out. Warranty coordination is handled directly with the principal.

We do not sit on large standing stock. Instead we source from official distributors as orders come in, including for large batches. The biggest single order we have filled was 600 units of one SKU in one shipment. If you are planning something at that scale, tell us early so procurement has time to arrange sourcing around your deadline.

Every unit we supply carries official manufacturer warranty and arrives with a fully registered IMEI. That is possible because we source through authorised channels, which means both can be checked rather than taken on trust.