Questions & answers · Updated 24 Oct 2026
Buyers’ questions, answered with numbers.
No question matches that. Try another word, or ask us directly.
Payment & terms
Can we pay on 14 or 30 day terms?
Yes, for qualified accounts. We need three company documents to assess terms: NPWP, Akte Pendirian and NIB. If terms are not available yet, you can pay a deposit and settle the balance on delivery. Terms are set account by account, so talk to our corporate team about what fits your cash flow.
What is the minimum order?
There is no minimum order. Every request gets a quotation, whatever the quantity. Larger and recurring orders get more competitive rates.
Can I pay in instalments?
Yes, at our stores: 0% for up to 24 months on a credit card, or Home Credit without one. Credit cards from BCA, BRI, Mandiri, BNI, BSI, PermataBank, UOB, HSBC, Maybank, DBS, CIMB Niaga, Visa and Mastercard, for up to 24 months at 0%. Without a credit card, you can apply for Home Credit in store. Instalments are for purchases at our BSD and Lokasari stores; corporate orders are paid on invoice or on payment terms.
See every location →Tax invoices
Can you issue a tax invoice?
Yes, an official tax invoice for every transaction. Send your company NPWP details with the order and the documents are prepared with it, so your finance team is not left chasing them afterwards.
Delivery
Can you deliver to 10 branches, each with its own PO?
Yes: each branch is its own delivery with its own Purchase Order, all on one invoice. Our team coordinates the schedule, packs and labels each shipment by destination, and issues one consolidated invoice for the whole order.
Which areas do you deliver to?
Jakarta, Tangerang and the major regions of Indonesia. Put the delivery locations in your quote request so we can plan the delivery with the quotation.
Stock & capacity
How many units of one model can you supply?
One of our largest single orders was 600 units of one SKU, in one shipment. Capacity varies by model and market demand. For a larger batch, tell us early so our procurement team can arrange sourcing around your deadline.
Which brands do you supply?
Apple, Samsung and Xiaomi among other major brands, all through authorised channels. We can source almost any brand on request, and try to find the specific item you need within 1x24 hours.
Warranty & DOA
What if a unit arrives defective?
It is replaced one for one within 7 working days, once verified. Our after-sales team handles the documentation, the return authorisation and sending the replacement. Warranty claims are coordinated directly with the principal.
Do units carry official warranty and a registered IMEI?
Yes, every unit. Units come with the official manufacturer warranty and a fully registered IMEI, because we source through authorised channels.
Locations
Where are you located?
Two stores receive visitors: Northridge, BSD and Lokasari, Jakarta Barat. Both are open Monday to Saturday, 10.00 to 20.00, for walk-in purchases, B2B enquiries and after-sales service. Loka Indah, Jakarta Barat is our B2B office and does not receive visitors.
See every location →Pricing & volume
Is pricing better for larger volumes?
Yes: pricing scales with volume rather than following a fixed price list. Larger and recurring orders get more competitive rates. Send your product mix and quantities for a quotation built around them.
Do you supply resellers?
Yes, case by case rather than through a fixed reseller programme. We supply bulk orders and fast-moving stock as requests come in, with payment terms structured around your cash flow.
About us
What is PT Digital Globalindo?
An Indonesian electronics distributor trading as Digital Cellular, founded in 2005. We supply smartphones, laptops, wearables and other digital devices to corporate clients and resellers across Indonesia: B2B sourcing, reseller supply and nationwide delivery.
How long have you been operating?
21 years, since 2005. Digital Cellular began in retail and grew into a business where B2B is now roughly 70% of sales.
Do you handle corporate procurement?
Yes: structured procurement, split deliveries with a Purchase Order per location, consolidated invoicing and traceable orders. What procurement teams ask first, from terms to tax invoices, is set out on our procurement page.
See corporate procurement →